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Edward G. - 7/1/2015 10:41AM
The requests from Meridian for information and documentation was overwhelming. The number of phone calls and e-mail seemed to never end during the 3 or 4 months it took to process this loan. At one time I had to provide almost 200 photocopies of various documents which required dozens of authenticating signatures.
During the processing, national mortgage rates decreased to almost annual lows and part of the new loan ($32K) was to be used to eliminate our credit debt, yet the initially quoted loan rate remained constant at 3.99% when comparable advertised rates were more than a point and a half lower.
When Meridian cut the checks for the five credit card debts one check was for too much and one check was for too little. Both caused us problems and time delays in eliminating the debts.
Had we not devoted so much time and been legally committed to Meridia n I would have terminated the process and sought another mortgage broker. I would not recommend the company to others seeking refinancing.
Diane S. - 6/29/2015 7:58PM
Everyone I worked with at Meridian Home Mortgage was great. I closed and it worked exactly the way they said it would. Thank you very much.
Alois B. - 6/26/2015 8:03PM
Thanks so much for your effective and efficient processing of our VA Refinance. Your team was knowledgeable and helpful. (Special thanks to Tony Tucci, Drew McHale, George Belt, Sara Bush, Kathy Kelton, Bob Morgan and Bet Yaeger). We got the rate that you promised and it was a full percentage point lower than the one New Day offered us. It's great to deal with a company that does everything that it says it will do and honors Veterans in the process.
Al and Kate B.
Sara - 6/29/2015 9:07AM
Wonderful company! They were very quick to respond!
Antonio M - 6/29/2015 1:39PM
I'm really satisfied with the service rendered by the whole Meridian team from Mr.Tony Eckert to the rest of the team. Thank you all! Thumbs up.
Dan A. - 6/17/2015 10:50 AM
My Experience with Meridian was painless. Any questions or concerns were addressed immediately. I would recommend Meridian and their team to anyone.
Dan L. - 5/31/2015 6:21 PM
My experience with Meridian was great. All the people that came together to assist in my re-fi of my home was terrific. From all the folks who worked on my loan; Dan Committe, Dave Rafter, Dan Sponaugle, and Tami Wingrove to the people who did the closing (Catherine & John Leary) they were all professional, courteous, very knowledgeable, and kept me up to speed on the loan status the entire way. Very positive experience from a great team of professionals.
Rebecca M. - 5/24/2015 4:34 PM
George Belt and the rest of the team worked really hard to put this deal together for me. It took quite some time (5 months), but it is a great rate and will help me so much financially. Unfortunately, a member of the team was also lost during the process and I feel for his family.
Would recommend them to anyone looking to refinance and consolidate their debts.
Michael B. - 5/23/2015 6:26 PM
First I will say that I utilized Meridian after receiving mailer and reviewing their webpage. Thought I was making a good decision. Was very wrong. This had to be the most frustrating experience I have every had. For a refinance to take over 4.5 months to complete is not what I would consider a professional experience. I had the equity, the income, and the credit score to make this a lot simpler than they made it. There was the constant asking for documents they already had, i.e. an employment verification from my wife's employer, even though they had acknowledged receiving the document previously. The silliest act of this was for 2 individuals, who I later was told worked across from each other, asking for this same document. I realize there are a lot of documents necessary to complete this process, and I was expecting this to take a while, but 4.5 months!!. Many times I called asking what the status was, the answer was deflected to someone other individual, indicating it was delays causing this loan to still be in the in the process. I asked to be kept updated on the process and was told that was not a problem. I could go on and on about how frustrating this process was. But, I think anyone reading this would get the picture. Lastly, I maintained copies of all information I was asked to provide and all comments received from Meridian staff, including written correspondence and emails.
Would I recommend Meridian. Absolutely not.
Marianne B. - 5/23/2015 11:56 AM
Great mortgage company! I was a little concerned when I kept getting handed off to someone new after each step but they never dropped the ball. Additionally, this is the first mortgage company I've used that didn't overlook some crucial step and cause me to scramble at the last minute to have everything ready for closing.
HAC - 5/21/2015 7:49 PM
In the end the Closing with Meridian went well, but getting to that point was a bit painful. Communication was a bit slow but I realize that the time zone thing may have been the biggest reason. I didn't know what I had to bring to closing until the day of! All in all the folks that worked with me were great. My interest rate could have been a bit lower but I am sure that banks are covering every base these days.
Ellen G. - 5/21/2015 12:17 PM
My husband and I were totally pleased with Meridian Home Mortgage! We were looking to refinance our mortgage and consolidate our credit cards. Their letter came in the mail at a perfect time for us. I gave them a call and started the process. All of the people at Meridian were very professional, helpful and friendly. The process was easy and they were very thorough. After all of our documents were received, we received phone calls and emails to inform us of the time line until we closed. A person came to our home for the closing and it went very smoothly. We feel so much better now with our finances in order and we are saving money with a very low interest rate. Thank you to the team at Meridian for all you have done for us!! We would highly recommend Meridian for anyone who is looking for a team of highly qualified professionals to help with a mortgage or a refinance.
Vickie S. - 5/21/2015 1:22 PM
The refinancing for my house went very smoothly. Every team member I spoke with was polite and helpful. I am now buying a new house and using Meridian again for the purchase.
Jacqueline B. - 5/20/2015 5:06 PM
The ENTIRE team at Meridian is top notch! Professionalism is number 1 with them. They are definitely the place to go when needing mortgage help! Thanks to all of you!
Judith R. - 5/20/2015 9:06 PM
The refinance started out very well. Each phone call I received was from a different person. I thought the communication was very poor. I was not kept abreast of the progress. Even after everything was completed and the loan was locked no one called me. I called the office and asked when exactly is settlement. All was well with my world then.
Travis K. - 5/20/2015 9:33 PM
You guys made the entire process so stress free. Loved the constant communication from your first class company!
Marisol N. - 5/20/2015 11:06 PM
We were in the process of refinancing with another company after our first refi with Meridian. Meridian contacted us when they received a request from another company asking for our pay out... there was some back and forth with each company and we decided to stay with Meridian.
The process with Meridian took a lot longer then what we were told. We also did not have access to a fax from home and instead of giving us a list of everything that was required we were constantly going into town to fax paper work needed. This was very frustrating.
We were also not kept up to date with what was happening. When I called I always received answers to my questions but i felt that if I didn't call I would not receive phone calls from meridian.
This was the second time going through a refinance with Meridian, we thought it would be easier since they had all our information. Th ere was a lot of unneeded frustration and when everything was done I informed them I would not use them in the future.
Linda M. - 5/21/2015 5:34 AM
The process of refinancing my mortgage with Meridian was fast and easy. The staff with whom I worked were professional, knowledgeable and courteous. I was always given clear, easy to understand instructions that left no room for confusion.
I will definitely seek out Meridian if I need another mortgage product.
Frederick W. - 5/21/2015 7:18 AM
We started the process in February and close in May. I realize there was problems with the title but that was long time. When we closed the the documents we not correct and had to be done again. This was caught by the notary. Our money was received quickly. The checks for debt being paid were sent to us to mail..Never heard of that!!
The people we dealt with were nice and helpful.
EH G. - 5/21/2015 7:21 AM
Our intent in undertaking this refinancing was threefold: reduce our existing loan interest rate by more than one point; pay off unneeded credit cards and to have funds for a small addition to the house without using our savings. I was disappointment in two of three of our goals with Meridian and the VA. I guess our primary disappointment was the interest rate which I felt it was at least a full point too high.
The appraisal ordered by Meridian was conducted by a young woman who appeared to be dressed for a party - skin-tight dress, 4-inch heels. I believe her comparables were poorly chosen and her appraisal was about $20K too low.
The required documentation exceeded 170 pages and dozens of signatures which I think is excessive. The entire process with Meridian spanned about 90 days
We elected to have five credit cards paid off but Meridian chose to pay only four of these. Of the four payoffs one check was for too much and two were for too little. I wondered why I was paying for the credit reports if I was getting different information. Had my phone messages and e-mails to Meridian been promptly answered perhaps this could have been corrected.
All in all I was totally disappointed and would never do it again, at least not with a mortgage brokerage house. I have been seriously considering filing a formal complaint with the Veterans Administration and/or with my Congressman.
Robert K. - 5/21/2015 10:13 AM
We were very satisfied with our refinance. The process went very smooth and fast. The people we worked with were great! Tami Wingrove was excellent at always getting right back to us with questions or concerns. All of the contacts were easy to work with. We've dealt with other companies and had very poor service! Thank you!
David N. - 5/20/2015 1:02 PM
The mortgage process went fairly smoothly and quickly. The people at Meridian were very helpful when I had questions or concerns. The only problem was when they sent out the checks to me to pay off the other debts included in the loan, they sent the package to the wrong address, which caused delays and concerns of where the checks went. They promptly canceled the original checks and sent out a replacement package when I notified them that I hadn't received them when I was supposed to, so the process was delayed only 5 days
Mary P. - 5/20/2015 1:52 PM
The refi procedure started off very well but there were times when I was unaware of how things were progressing , however when I called to find out I was brought up to date. When it was closing time I felt that everything was rushed but the individual who came todo the closing was very professional. The entire process was longer than I was informed but I would not hesitate to work with the folks at Meridian again.
Jenny C. - 5/20/2015 2:44 PM
I enjoyed my experiences with the company. They are very responsive and kept me informed the entire process. Interest rate was great and I now have solid control on my finance!
Suzanne M. - 5/20/2015 3:21 PM
We were disappointed in our experience. The process took much longer than quoted, even though we responded to requests for additional items within a day. We were frequently frustrated when we had questions because we never talked to the same person twice so we disliked that we didn't have a point of contact. We were told that our file was submitted for appraisal; however, we waited for two weeks without hearing anything. We finally called to complain and (oddly enough) were connected within minutes and had an appointment later that same week. That gave the impression we had been forgotten. The closing agent was helpful and knowledgeable; however, we were told our playoffs would be funded electronically, only to find out later that wasn't actually the case. All in all it was a frustrating and disappointing experience that will likely ensure we never return to or recommend your company.
Harry S. - 5/11/2015 1:31 PM
My experience was excellent from first contact to the closing. My contact kept me informed at every step and even anticipated the next steps, making me feel very comfortable with our long distance relationship.
At closing, a professional closing agent came to our home, walked us through all the paperwork, answering questions from my wife and me when we were not absolutely clear what we were signing. Very thorough and patient!
I would (and have) recommend Meridian to any veteran considering a refi or new loan.
Harry Snook & Patricia Weiner
Christine F. - 4/15/2015 10:11 AM
The team that worked with me was great.. They answered all of my questions in a timely fashion. The settlement was also done in a timely fashion.
I would recommend them to anyone who would ask.
Katie A. - 4/13/2015 12:47 PM
What an amazing team! I have not found a company that will even touch a mfh refi with cash out let alone the GREAT customer service! Everyone was helpful, took time to explain the process and even the contractors they used to take care of the pieces were awesome. The notary that came to our house so we could sign the documents was perfect! Professional, knowledgeable, every detail was explained and done well. Thank you all and again my condolences for your loss!
John K. - 4/11/2015 10:34 PM
A general good experience seemed to take a long time with the under writer though.
Joseph M. - 4/6/2015 4:14 PM
I am very pleased with the services I received here at Meridian. Not only were you through and kept me informed throughout the whole process you quickly responded to any questions I had. From start to finish I was very pleased with the attention my application received and how quickly we were moved through the process.
Rada G. - 4/3/2015 12:17 AM
I am pleased to inform you that the service That was given to me was awesome I would recommend this company to my friends and family. Every one that helped me made it a pleasant transition I was grateful and very thankful with the overall care that they gave to me. If I need your service again I will give you a call. Thanks a little.
Donald M. - 4/2/2015 3:08 PM
The entire team at Meridian was a pleasure to work with and if we had to refinance again in the future we would definitely call them. We had been through the process before and knew what to expect. Meridian truly makes the process very stress-free.
Hillary S. - 3/31/2015 8:13 PM
Meridian Mortgage was unbelievably easy to deal with! Everyone I spoke with was kind, professional, upbeat, helpful & responsive. I recommend them without hesitation.
Mike C. - 3/31/2015 7:59 PM
A Very Professional group, Thanks to Tony and all the folks for giving me a new start and making my life 100 percent easier with my new loan
Tina F. - 3/31/2015 6:01 PM
The entire process could not have been easier. once I got past the nervousness of doing this online and over the phone, I realized that I could trust the people that I was doing business with. everyone was very helpful and thorough. settlement was held at our house - how convenient. I will certainly suggest your company to others wishing to refinance. thanks again.
Philip & Mary K. - 3/31/2015 5:14 PM
We cannot say enough about how pleased we are with the results of our
refinance with your company. We cannot believe how much money
we are saving. Not only is our interest rate lower, but we are no
longer burdened with those high interest rate bankcards.
We also, appreciated the follow-up and guidance that we received
thru the entire loan process. Over the years, we have become a little
skeptical when dealing with financial marketers. But, you have definitely
restored our faith, that there are honest, ethical companies out there.
Our stress level has gone from a sometimes frenzied high to a comfortable
low. Thank you!
Monty S. 3/26/2015 3:50PM
From start to finish the staff at Meridian were professional and delivered outstanding service with our refinance. I would highly recommend Meridian. Tony and George made the process simple because of the great communication and knowledge of what was needed each step of the way. Job well done!! Thanks again!
Andrew A. 3/23/2015 12:07PM
I would like to thank the great folks at Meridian Home Mortgage, they did an outstanding job for us. They walked my wife and I through the process, step by step. They were constantly updating the status of our application and it was very comforting. Special thanks to Tony, George, Drew and AJ. Highly recommend them!
William R P. 3/19/2015 12:26AM
Longest, most painful, drawn out mortgage process I have ever had the misfortune to be a part of.
JIm G. 3/17/2015 12:40PM
My wife and I would like to thank the personnel at Meridian Home Mortgage , who were A plus in there service and guidance in helping us obtain our Mortgage. We needed help in consolidating our finances and there profession help and guidance was instrumental. If you need a Mortgage Company I highly recommend Meridian.
Randy and Carlena L. 3/9/2015 8:14PM
Very professional and led us every step of the way even through a crisis they experienced during our refinancing period. Closing was very smooth.
The only thing that was not clear was at the beginning, I believed we were informed that Meridian were pay for the VA funding fee, but it ended up in our closing costs, so that was a little confusing.
I would definitely recommend me to others.
Helen 3/9/2015 3:42PM
I would like to thank all the individuals that helped us at Meridian Home Mortgage. They were professional, helpful, and informative. My husband and I would recommend them.
Victor C. 3/5/2015 3:56PM
Both my wife and I had a very good experience with Meridian and are very satisfied with the outcome.
James R. 3/3/2015 5:00PM
We were very impressed with Meridian Home Mortgage Co. Everything went fine and we were kept abreast of what was going on with every step of the process. We would recommend Meridian Mortgage Co.
James and Jolaine Roth
ken 3/3/2015 8:56AM
The process took almost six months to complete, way to long. My employer was getting tired of answering questions about my work status, and i had to keep sending the same information over and over again. The pipeline system is a joke, why can't I deal with only one person. When it came time for settlement the figures being used for payoff were outdated, was it to much to ask to get updated amounts I was able to. The appraisal on the property was wrong and I was not able to see it until after settlement. At times a month would go by without contact just a horrible experience. Would not recommend to anyone.
Barbara R. 3/3/2015 1:53AM
The process took twice as long as expected and we were handed off to too many people. Apparently no-one works during the holidays--dead time for a few weeks. We turned around all requests within 1-2 days, but still too lengthy a process. The most time I have ever experience for a Reid. Began in early Nov., close at the end of Feb.
stephen B. 3/2/2015 3:21PM
Overall I was pleased with the interaction.
Darin P. 3/2/2015 2:29PM
Although it took longer than expected the overall experience with every member of meridians team was pleasant and provided an outstanding service
Jessica 2/28/2015 11:16PM
Diana Paquet did a great job of communicating with us during the underwriting process keeping us informed! Thank you for all of your help!!
Robert G. 2/17/2015 12:44PM
We were very pleased with the efficiency during the refinance process. All of the representatives we spoke with kept us up to date on the progress of our refinance loan.
The representatives were polite and informative. They kept us informed during each step of the application process. We were aware it would take a few months to go through the process and everything went very smoothly.
We would recommend Meridian to anyone who might want to consider refinancing.
Your staff was GREAT.
Sarah B. 2/17/2015 12:25PM
Good morning! To Whom it may concern: I just wanted to let you know my husband and I are currently in the process of refinancing our VA home mortgage. Mark Evelius has been helping with this and has done an amazing job. It has taken a bit longer than we anticipated but his dedication and commitment have not gone unnoticed so again thank you!
Ramona M. 2/17/2015 9:39AM
I would like to say this process took much longer then expected. There were bumps in the road due to my home's proximity to a cell phone tower and it seemed as if it was never going to happen. To be honest I was just about ready to walk away from the refi. However, George and Diana worked closely with the appropriate parties to finally make the closing happen.
Mary M. 2/17/2015 9:17AM
The experience was great. At every step of the way someone was in contact with me letting me know what to expect and when. I was very pleased.
Betty P. 2/17/2015 6:13AM
You were honest with me from the first phone call and treated me with respect. It was good dealing with you. Betty
David S. 2/16/2015 10:25PM
Very professional. Everything was handled very smooth and efficient.
samuel S. 2/16/2015 8:02PM
It was overall good,but took a lot longer than I was thinking it should
Thanks for all of your help along the way
Michael S. 2/16/2015 6:59PM
The overall process was pretty painless. Did seem to take a while to get things moving but we do understand.
All of your staff that I had contact with were very professional and responsive to our needs. They did everything they could to make the process very smooth.
Donald F. 2/16/2015 12:25PM
The overall experience was excellent. During the process I had few questions or concerns but when I did have a question, it was answered promptly.
Everyone I dealt with was polite and professional.
Lawrence & Rosemarie B. 2/16/2015 11:16AM
This was the most painless experience we ever had. All our questions were answered ALMOST immediately, we experience ONE glitch and that was solved IMMEDIATELY! I would recommend your company to anyone that needs the service you provide. Seemed like it took forever, but we did start before the holidays, so we had to consider that. All in all a very pleasant experience.
I thank you very much for your attention, customer service, and wonderful experience.
Larry & Rosemarie
Lois D. 2/16/2015 10:48AM
Process took twice as long as we were told it would.
Was put through from one employee to another. By the
end was sorry we chose Meridian.
JIM D. 2/16/2015 9:47AM
Quick and painless refi. Meridian stayed in constant communication throughout entire process. 10 out of 10.
Gary C. 2/13/2015 12:15PM
Everyone that we dealt with was pleasant, but the overall process took way too long - a good 3 1/2 months!
Kristie B. 2/9/2015 8:52PM
Excellent customer service by company personnel.
Loan process was kind of long but worth the wait.
Personnel very professional and courtesy.
Fredrick H. 2/7/2015 1:10PM
The process was painless, but took almost four months to complete. Every step of the process was explained and Meridian staff sent or called to keep us informed at every step in the process. Meridian provided copies of all paper work for review and help explain the process. However, upon closing my wife and I reviewed and signed all documentation and was told by the closing agent we would receive a electronic copy all closing documents. Well, its been two weeks and still waiting for the electronic documents. I'm sure this will handled in short order.
Elizabeth S. 2/6/2015 7:46PM
Tony and the entire them at Meridian were awesome! They made my experience fast, easy and very comfortable. I would recommend them over and over!
Vincent S. 2/5/2015 11:57AM
Great process, excellent customer service and follow thru, quick turn around. I wish we had Meredian for our previous refis. They made it so smooth and painless. I would recommend Meredian to our friends.
Darrell 2/5/2015 9:45AM
Meridian is very professional and easy to work with - good at keeping you up to speed on where the process was at. It took a month longer to close than we first were told but to be fair this all was going on around the holidays, after the closing documents were signed all went very fast. Longest part was the underwriter.
Cindy B. 2/4/2015 9:53PM
We had a smooth closing and we appreciate Meridian assisting us in obtaining a refi at a GREAT interest rate!! The process took a bit longer than I thought it would take but your team members kept us informed throughout the underwriting process. We appreciated that every call and email was responded to in a very timely manner and all of our questions were answered professionally. We would definitely recommend Meridian Home Mortgage to others. Thank you!
Peter H. 1/23/2015 10:25AM
Outstanding!!! The whole process was so smooth and effortless (at least on my end...I'm sure there was a lot of effort on your end).
Each person that interacted with us through the process was a professional. They were all willing and able to answer our questions as they walked us through. Additionally, when someone needed something from us he or she would take the time to explain why that item was required.
One thing I really liked was the team approach to the process. As we moved through the steps we were assisted by specialists in that area. I liked the fact that one person did not have to be a "jack-of-all-trades" but team memebers could focus on his or her area to give us the most accurate guidance.
I can't recommend Meridian in any stronger terms - If anyone asks we I will tell them to call you first!
Thank you very much for all of your help!
Duane K. 1/19/2015 10:10AM
I have used 3 mortgage brokers in the past 18 years, all got the job done. Meridian did a satisfactory job. The only issue I had was talking to too many different people. With brokers other than Meridian I talked to one person. They always knew the status, what was next, how long it would take for each process, etc. With Meridian I talked to five or six different people and didn't have a sense of continuity. They call it a pipeline team, I'd call it a drawback and I think prolonged the process.
Adrianne S. 1/17/2015 2:35PM
Joe V. 1/17/2015 10:45AM
It took longer than I had hoped it would. The people at Meridian were all very professional and courteous. The process on our end was very simple. All of the documents arrived quickly and all we had to do was sign and return. Thank you Meridian. I would definitely recommend your services to anyone.
Richard B. 1/16/2015 10:41PM
Your professionalism contributed to a smooth ReFi. Thank you very much.
Katie 1/16/2015 6:51PM
Everything went very smooth - wanted to get things closed before the holidays and felt that a few of the staff members went above and beyond to make sure that it got done.
Cindy J. 1/16/2015 6:16PM
I was totally thrilled with Meridian. I had been turned down by 2 banks that I currently have accounts with. I felt that I was out of luck until I received a letter from Meridian. The process was smooth, great communication and the people I worked with were extremely professional. I have recommended your company to my friends.
Mottine H. 1/16/2015 1:43PM
Thanks to the Meridian team. All went as promised. A special thanks to our contact--George Belt.
We are very pleased with the outcome.
Gary and Kim M. 1/16/2015 10:17AM
We did a refinance with Meridian and I was very pleased with the ease that it was they were very helpful and during the whole experence kept me in the loop as to what was needed to further the process. There was alot of additional documents that we needed to gather for this refinance than ones that I have had in the past but they really helped and kept the process from becoming overwelming. Everybody that we worked with were very professional and helpful.
Wayne S. H. 1/15/2015 11:52PM
You have a great company and everything was done in a professional manner.
Robert L. 1/15/2015 10:58PM
All went fairly smooth, but I was particularly pleased that Meridian did not overcharge me in points and closing costs as did the more widely advertised New Day group. Their quoted rate was 1/8 per cent higher and they charged me 3 points on top of that! New Day is taking advantage of veterans. Thank you Meridian and my team of Tony Tucci, Diana Paquet and George Belt.
Richard M. 1/15/2015 9:31PM
I believe I've had a really good experience with Meridian Mortgage. The people dealt with me on a very professional manner. The paper work couldn't have been easier, they sent everything pretty much pre-filled out and in the areas I needed to put entry the instructions were precise and simple to follow. They were very quick to provide answers, most could be resolved with a simple email. They told me straight up what the process was, what the refinance would mean to me financially, how long it would take and they lived up to every penny of it.
I've not purchased many homes, this is only my third closing, but by far it was the most pain free. Thanks Meridian!
Jessica B. 1/13/2015 11:56AM
First and foremost, everything was a promised. Our rate, our terms, etc. and that is of the utmost importance. It did take 3 months to get our refinance done and we didn't have any unusual circumstances. Both of our employment was verified at least 4 times and my employer was becoming a bit tired of doing this over and over again. Those are my only two complaints and that being said we would use Meridian again.
Tracie J. 12/25/2014 6:44AM
I would like to say this process took much longer then expected. There were bumps in the road due to insurance and it seemed as if it was never going to happen. To be honest I was just about ready to walk away from the refi. However when Sarah Ransom called me and began helping me, she made me feel much more confident that you guys would get this done for me. I know there were others working on my refi also, So thank you to your whole team everyone was great. And Thank you to everyone who made it finally happen. But a very special thank you to Sarah Ransom for making me feel like I had a friend on my side looking out for my best interest really ment a lot. Thank you all for all your hard work.
Dennis G. 12/22/2014 10:55AM
Very professional. (Tony, Mark & George).
Prompt in returning my calls or email correspondence.
Initially I asked how long the process would take...was told six to eight weeks...and I believe we closed on "target".
Those who came to our home as representatives of Meridian....appraiser and closer....were friendly , courteous, and knowledgeable.
melinda r. 12/18/2014 12:12PM
Many thanks for wrapping up our closing and your speedy work. Everything went as planned and a smooth transition. Thanks again to George Belt and his team!!
Gary W. 12/17/2014 4:59PM
Thanks to everyone that worked on my loan, taking time to talk to me and answer my questions. Everything went smooth, thank you very much.
DE MUYT 12/16/2014 6:24PM
THE PROCESS WAS VERY LONG & COSTLY . THE FACT THAT WE WERE REPEATLY ASKED FOR MORE & MOE INFORMATION, WHICH DRAGGED IT OUT FOR 2 MONTHS PAST THE ORIGINAL CLOSING DATE.
Myrna S. 12/15/2014 9:42PM
Meridian gave me very professional service, if I called with a question the call was always returned in a timely manner and my questions were always answered. Everyone was very professional. I was a little dissapointed that it took so long to get the refinancing completed but it was well worth the wait. Thank you very much for all of your help and may your Hollidays be full of Blessings
Michelle 12/15/2014 7:30PM
I'm very satisfied with how easy it was to refinance my mortgage at a lower rate. Everyone was great at keeping me updated as to the status of things, right up until the day I closed. My only suggestion would be for Meridian to fix the email correspondence capability. With the time difference between the east and west coast it would have been great if I could have replied to the email notifications I got, but they always came back undeliverable. I will definitely recommend them.
Lee M. 12/15/2014 12:31PM
Thank you for the excellent service and communication throughout our refinance process. Everyone we worked with was very friendly and professional. We appreciated completing all the required papers, etc from our own home. Happy Holidays to all!
Greg D. 12/15/2014 10:50AM
Thanks for all your help on getting this done it greatly appreciated
Lois M. 12/15/2014 10:45AM
I have been in the Mortgage industry for some 25 years now and understand the sometimes difficult situations that can arise. Meridian stepped up to the plate with the speed and accuracy that is not always seen in this industry.
Mark Evelius should be commended for his customer service. He took the time to answer my numerous emails regarding status in an efficient and timely matter. Any questions or concerns that we may have had throughout the process were handled in a professional yet friendly manner.
Two thumbs up to Meridian and I would recommend it to anyone looking to purchase a home or refinance an existing mortgage.
Mike and Lois McDermott
Gary P. 12/15/2014 10:34AM
Every step of the way was very professionally addressed. No (bad) surprises.
Drew & Erica D. 12/12/2014 5:38AM
The Meridian team was very professional. Our process took longer than expected, but we had some obstacles which were out there hands. Everytime I spoke to anyone in the company, they were helpful and understanding. I would absolutely recommend them to my family and friends.
Thank you for everything!
Michael K. 12/9/2014 11:16AM
Meridan and it's associates did an outstanding job with my refinance. Stayed on top of everything, great communication. I will highly recommend this find company to my friend and family.
Happy Holidays' to everyone and their families at Meridian Home Mortgage
Chuck C. 12/8/2014 8:56PM
The staff I worked with was courteous, professional and extremely helpful during the entire process. They were with me every step of the way and kept me informed of the status of my refinance all the way to closing. E-mailing documents back and forth enabled me to get what they needed from me in a timely manner, as I worked during the day. I'm so grateful for their support and understanding. Thanks Meridian Home Mortgage Team!
richard b. 12/6/2014 12:40PM
The communication on the front end was good but not on the backend. Time was wasted, i got emails from our lender but no one told me they were our lender so I didn't reply which cost us time,and I requested to be contacted by phone, not email but i got emails and no phone calls. Your costs were higher but we had past expierence with you (very good) so we chose you. I don't feel we got our money's worth.